Fusion BPO Services INC is an international BPO company. Fusion BPO always assures in offering the highest level of efficiency. The company has over 6,000 employees spread across 16 locations in 8 countries and has been operating for over 30 yearsTheir clients are of great renowned and span over many industries. The services provided by us are inbound and outbound call centres, tech support services and back-office services to name a few. Some of the other services we provide are: - Voice - Non Voice - Live Chat Support - Collection Services - Automation Solutions - Quality Assurance - Work -at-Home Solutions

- Inbound Services: is a type of call centre, where calls are made to the call centre by customers and/or prospective customers and this means the call centre does not make the call on the account of a client the types of inbound services offered are: o customer service o invoice support o live chat support - Outbound Services: is the contrary of an inbound call centre. Here call centre agents call customers on the behalf of the clients and try to convert their conversations into sales or revenue. The different kinds of outbound services offered are: o lead generation o fundraising o collections