BPO Services

Our telemarketing services allow businesses to provide world-class customer services to the customers. Over the years, we have worked with a number of national and international businesses and have appreciatively met their targets on a consistent basis.

ICCS can help companies achieve this competitive edge with the help of our world-class technical support services. Be it troubleshooting, problem resolution or helping companies improve their service levels, our technical support services are what a company needs to build a competitive differentiation.

ICCS also offers a wide-range of outbound call center services. While the world is abundantly relying on India for high-quality, time- and cost-efficient outbound services and new companies are mushrooming every day, ICCS is a trendsetter in the BPO industry of India. We have the right combination of experience, cutting-edge technology, robust infrastructure and skilled manpower to efficiently manage many different types of large and small outbound call center services.

ICSS is one of the leading inbound call center service providers in India. We have been catering to an extensive list of global clients for more than 10 years. We understand that our growth relies on the growth of our clients and as a result, rather than focusing on our business goals we lay a major emphasis on the business goals of our clients as helping them achieve their goals automatically helps us achieve ours.

ICCS, a leading BPO service provider in India, offers world-class chat and email support services. We help businesses balance their workload and enable them to focus on their core business activities while their customers get to experience a superior customer support experience.

With the increasing competition across every industrial sector, it is now very important for every company to look for innovative ways that can help them stay ahead. Market research and data analytics have gained increasing popularity in the last few years as the process allows a company to understand their customers and markets better. Depending on the research outcome, companies can alter their products or services, marketing strategy, etc. to significantly widen their customer base.